Frequently Asked Questions
About KUWIFR
Q1. What is KUWIFR?
KUWIFR is an Ayurvedic wellness brand dedicated to blending ancient Indian health wisdom with modern science. We offer high-quality wellness products such as multivitamins, protein powders, shilajit, and bio magnetic bracelets — all designed to support a balanced, healthy lifestyle.
Product Information
Q2. Are KUWIFR products safe to use?
Yes. All KUWIFR products are formulated using natural and authentic ingredients, crafted under strict quality standards. However, if you have a medical condition, we recommend consulting your healthcare professional before use.
Q3. Are your multivitamins and protein powders suitable for both men and women?
Yes, KUWIFR multivitamins and protein powders are suitable for both men and women, unless specified otherwise on the product label.
Q4. What is Shilajit, and how does it help?
Shilajit is a natural Ayurvedic resin known to boost stamina, energy, and overall vitality. It supports hormonal balance and improves strength and endurance naturally.
Q5. What is a Bio Magnetic Bracelet, and how does it work?
The Bio Magnetic Bracelet is designed to promote balance, improve blood circulation, and reduce fatigue by using natural magnetic energy. It’s a non-invasive, wearable wellness aid — stylish and beneficial for daily use.
Shipping & Delivery
Q6. Where does KUWIFR deliver?
We currently ship all products throughout India only.
Q7. How long will it take to receive my order?
Orders are usually delivered within 3–7 business days, depending on your location. Remote areas may take slightly longer.
Q8. How can I track my order?
Once your order is shipped, you’ll receive an email or SMS with your tracking number and a link to track your shipment in real-time.
Payment & Pricing
Q9. What payment methods do you accept?
We accept Credit/Debit Cards, UPI, Net Banking, and Wallet Payments.
Cash on Delivery (COD) is also available for select pin codes within India.
Q10. Are there any hidden charges?
No. All prices displayed on KUWIFR.com are inclusive of applicable taxes. Shipping charges, if any, will be shown clearly at checkout before you confirm your order.
Returns, Refunds & Cancellations
Q11. What is your return policy?
If you receive a defective or incorrect product, you can request a return or replacement within 14 days of receiving your order. The product must be unused and in its original packaging.
Q12. How do I initiate a return or refund?
Simply email us at support@kuwifr.com with your order details and the issue description. Our team will guide you through the process.
Q13. How long does it take to get my refund?
Once approved, refunds are processed within 14 working days to your original payment method or via NEFT for COD orders.
Order Management
Q14. Can I modify or cancel my order after placing it?
If your order hasn’t been dispatched yet, you can contact us immediately at support@kuwifr.com to request changes or cancellation. Once shipped, orders cannot be modified or cancelled.
Q15. Can I change my delivery address after placing an order?
Address changes are only possible before dispatch. Please contact us as soon as possible to update your details.
Product Usage & Care
Q16. How should I store my supplements or protein powder?
Keep all products in a cool, dry place, away from direct sunlight and moisture. Always close the lid tightly after use.
Q17. Are KUWIFR supplements vegetarian?
Yes, most KUWIFR wellness products, including multivitamins and protein powders, are vegetarian-friendly unless specified otherwise.